Return & Exchange Policy

Last Updated: 8/17/2026

We want you to be happy with what you buy from Quick. If a product is not right for you, this policy explains when and how you can return or exchange it.

1. Return Window

Most products can be returned within 7 days of delivery. The exact return window for a product is shown on its product page and may be shorter for certain categories.

2. Eligibility Conditions

• The product is unused, unwashed and undamaged
• All original tags, labels and accessories are intact
• The product is returned in its original packaging
• Free items or combo components that came with the product are also returned
• Proof of purchase (order ID or invoice) is available

3. Non-Returnable Items

For hygiene and safety reasons, the following are not eligible for return or exchange unless they arrive damaged or incorrect:

• Innerwear, lingerie and socks
• Personal care, cosmetics and grooming products
• Perishable and food items
• Customised or made-to-order products
• Digital products, gift cards and vouchers
• Products marked 'Non-returnable' on the product page

4. How to Raise a Return

• Go to Account → Orders and open the order you want to return
• Select the item and choose 'Return' or 'Exchange', then pick a reason
• Upload clear photographs if the item is damaged, defective or incorrect
• Our team reviews the request, usually within 24–48 hours
• Once approved, a reverse pickup is scheduled at your address

If reverse pickup is not available at your pincode, we will ask you to self-ship the product and reimburse reasonable courier charges after verification.

5. Exchanges

Exchanges are offered for size or colour variants of the same product, subject to stock availability. If the requested variant is unavailable, the return is converted into a refund as per our Refund Policy.

6. Quality Check

Every returned item goes through a quality check at our warehouse. If the product fails the check — for example, it shows signs of use, is missing parts or does not match the item ordered — the return is rejected and the product is shipped back to you.

7. Damaged, Defective or Wrong Items

Report damaged, defective or wrong deliveries within 48 hours of receiving the order. These are picked up free of cost and replaced or refunded in full, including shipping charges.

Contact Us

For help with a return or exchange, contact us at:

Email: support@quicksin.in
Website: https://quicksin.in