Cancellation Policy

Last Updated: 8/17/2026

Plans change. This policy explains how you can cancel an order on Quick and the situations in which we may cancel one.

1. Cancellation by You

You can cancel an order free of cost any time before it is dispatched. Open Account → Orders, select the order and choose Cancel Order. Once the order is handed over to our courier partner, the cancel option is no longer available.

2. Partial Cancellation

Individual items in a multi-item order can be cancelled as long as that item has not been dispatched. Order-level discounts are recalculated on the remaining items after a partial cancellation.

3. After Dispatch

If your order has already shipped, you can refuse the delivery or raise a return once it arrives, as per our Return & Exchange Policy.

4. Cancellation by Quick

We may cancel an order, in whole or in part, when:

• The product is out of stock or has been discontinued
• There is a pricing, description or listing error
• The delivery address is outside our serviceable area
• The payment is not authorised or is flagged as suspicious
• We suspect fraud, resale or abuse of promotional offers
• Repeated Cash on Delivery orders from the account have been refused

If we cancel a prepaid order, the full amount is refunded as per our Refund Policy. We will inform you over email or SMS whenever this happens.

5. Refund on Cancellation

Refunds for cancelled prepaid orders are initiated within 2 business days and credited to the original payment method within the timelines listed in the Refund Policy.

Contact Us

Need help cancelling an order? Contact us at:

Email: support@quicksin.in
Website: https://quicksin.in